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Kioki Nerak Digital Designs LLC – Return & Refund Policy

Introduction

We partner with Printful to fulfill our print-on-demand products. Please review this Return & Refund Policy carefully. By purchasing from Clarity Con Cariño, you agree to the terms outlined below.

Eligibility for Returns

  • Claims for misprinted, damaged, or defective items must be submitted within 30 days of receiving your order.

  • Claims for lost packages must be submitted within 30 days of the estimated delivery date.

  • Returns for buyer’s remorse or size exchanges are not accepted unless offered at our discretion.

 

Warranty

  • Print-on-demand products include a 30-day warranty for defects in materials or workmanship.

  • If your item qualifies for a replacement or refund due to a defect or error, we will cover the cost.

  • If you provided an incorrect or insufficient shipping address, you are responsible for reshipment costs.

 

Digital Products

  • All digital products are non-refundable once downloaded or accessed.

  • If you experience technical issues, please contact us for support.

 

Unclaimed Shipments

Unclaimed shipments returned to Printful’s facility may be donated to charity after 30 days.

 

How to Submit a Claim

Contact us at info@clarityconcarino.com and include:

  • Your order number

  • A photo of the item (if applicable)

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